Shipping policy
SHIPPING POLICY
UAE DELIVERY
We currently deliver within the United Arab Emirates only.
Shipping Cost:
FREE UAE DELIVERY on all orders.
Estimated Delivery Time:
2–3 business days.
Orders are processed as quickly as possible after confirmation. Delivery estimates may be affected by weekends, public holidays, courier delays, weather, incorrect address details or circumstances outside our reasonable control.
DELIVERY INFORMATION
Customers are responsible for providing a complete and accurate delivery address and a reachable UAE phone number.
Our courier may contact you by phone to arrange or complete delivery.
Please check your contact and address information carefully before completing your order.
DELIVERY DELAYS
If your order has not arrived within the expected delivery period, please contact us with your order details so we can investigate the shipment.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, incomplete or different from what you ordered, please contact us as soon as possible and provide your order number and photos where appropriate.
We will arrange an appropriate solution in accordance with our Return and Refund Policy and applicable consumer protection laws.